Fengshui For You

Looking for answers? We can help. Browse through our Frequently Asked Questions section and we hope you will have an enjoyable shopping experience with us!

Introduction

1. Who is Fengshui For You?

Purchasing

2. How can I buy the product I want in the convenience of my own home?
3. What if I cannot find the product I want from your website?
4. Is my online shopping secure?
5. Why do I have to use PayPal to purchase your products?
6. Can I use credit card to purchase?
7. Can I transfer money directly into your bank account?
8. How fast will the product I order be delivered to my home?
9. Can I save costs by opting for normal delivery instead of courier services?
10. Are there any hidden charges from the purchase price?
11. Can I track the status of my order?
12. What if my product is damaged upon receipt?

Miscellaneous

13. Why should I purchase from you, since you just launched your business recently and I don’t know if you will cheat my money?
14. Why are you using a free sponsored website?
15. How can I find out more about updates and new products published in your website?
16. What is your privacy policy?

If you have any questions at all that’s not listed here, click here to send us an e-mail.

Your friendly Fengshui For You team.

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 1. Who is Fengshui For You?
a. Click here to find out more about us.

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2. How can I buy the product I want in the convenience of my own home?
a. Click here to go to our product page. Once you find the product that you like, click on the Buy Now link to send us your purchase request.
b. Once we receive your request, we will send you an e-mail with the total amount due (including delivery charges) and details of payment via PayPal or credit card / debit card.

3. What if I cannot find the product I want from your website?
a. Click here to send us an e-mail with a description of the product / book title / audio products that you intend to buy, and we shall provide you with options and a price which you can’t resist.

4. Is my online shopping secure?
a. Yes, we ensure that your shopping experience with us is secure, as we only transact via PayPal, which is the world’s most popular, fast, easy and secure payment facility.

5. Why do I have to use PayPal to purchase your products?
a. PayPal is the global leader in online payment solutions. This also allows us to gain trust on our customers because we do not request for your credit card details.
b. If you are not already a member of PayPal, you may register for free at http://www.paypal.com/.

6. Can I use credit card to purchase?
a. Yes, we accept credit card or debit card payment, which is facilitated by PayPal. Once you make a product purchase request, we will send you details on how you can make payment for your purchases.
b. For more information on PayPal, or to register for free at http://www.paypal.com/.

7. Can I transfer money directly into your bank account?
a. Unfortunately, we only accept payment via PayPal for security reasons.

8. How fast will the product I order be delivered to my home?
a. We shall process your order once the money is transferred into our PayPal account.
b. Total delivery time = Order processing time (1-5 business days) + Shipping Time (2-7 business days, dependent on your country and location)
c. Click here to get more details of the delivery times and prices.

9. Can I save costs by opting for normal delivery instead of courier services?
a. This is entirely your choice, but we would not recommend it, as the delivery times will be 3-5 times longer and you will need to purchase insurance and tracking services separately.
b. Click here to get more details on the normal delivery and insurance prices.

10. Are there any hidden charges from the purchase price?
a. Apart from the delivery charges which will be borne by the purchaser, there are no other charges you have to pay.

11. Can I track the status of my order?
a. We will be in touch with you via e-mail and provide you with a reference number, as well as a delivery tracking number. If you do not get a response after ordering for more than 48 hours, please click here to contact us directly.

12. What if my product is damaged upon receipt?
a. This is very unlikely, as we ensure sufficient packaging and only use reputable delivery services.
b. In any case, we have insurance coverage included in every delivery. Please open the packaging in front of the delivery person to ensure that your product is in one piece. If your product is damaged, please report to the delivery person and the price you pay will be reimbursed back to you.
c. We’d also appreciate it if you inform us promptly if any of your product is damaged so we can take the necessary actions to improve our services to you.

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13. Why should I purchase from you, since you just launched your business recently and I don’t know if you will cheat my money?
a. This is exactly why you should purchase from us – because we just launched our business, and we are giving you the best offer you can get. If you have any questions at all, you may click here to send us an e-mail – as many times as you wish! We will make every effort to gain your trust in us, and to ensure that you have a safe and enjoyable experience shopping with us. We would also appreciate your kind feedback via e-mail once you receive our product so that other customers are able to see that we are genuine in our business.

14. Why are you using a free sponsored website?
a. We strive to keep the running costs down for the benefit of our customers. However, this should not deter you from having a hassle-free shopping experience with us.

15. How can I find out more about updates and new products published in your website?
a. We will be introducing newsletters in time to come. You may click here to subscribe to our Fengshui For You newsletter. We will send periodic newsletters via e-mail whenever we update our website or update our product catalogue.

16. What is your privacy policy?
a. Click here to read our privacy policy.

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